Above and Beyond!

Today, let’s start out with a riddle: what are two words in business that can mean the exact opposite of what they mean? Answer: good enough. Because we all know …

Thanks for Coming to Work!

Frequently when we discuss the importance of positive feedback and praise for employees, at least one seasoned supervisor will shoot back, “why do we need to thank them for doing …

It Happens Every Spring

Well, we’re a few days into the spring season, so it’s a good time to discuss an annual tradition near and dear to the hearts of all of us (and …

It’s Not Easy Being Green

Happy St. Patty’s Day! I hope you find yourself surrounded by lots of green….in the business world, never a bad thing. But let’s talk for a minute about a different …

A Valentine for Your Staff

Happy Valentine’s Day! What better day to talk about love? But…maybe not the kind of love you’re thinking of. I mean, yes, by all means make sure you do something …

Taking the Offensive

Taking the Offensive

In honor of Super Bowl week, I am boldly going to make a prediction about the outcome of the big game: the winner will be the team that spends the …

Your Next 100 Days

With every new Presidential transition, the idea of what the newly elected leader can accomplish within the “first 100 days” becomes a popular subject for discussion. But it begs the …

The 12 Days of Sales Tips

“It’s the most wonderful time of the year!” Yup, that song, as usual, has been popping up everywhere and anywhere, creating the soundtrack for our last-minute sprints to the mall, …

New Year ’s Eve Resolutions

New Year’s Eve Resolutions

Yes, it’s that time of year, and no, you didn’t misread the title of this week’s post. We’re discussing “New Year’s EVE Resolutions.” Let me explain. At year’s end, no …

How’s Your Serve?

How’s Your Serve?

There once was an aspiring tennis player who was determined to win his local championship. He practiced every day, for hours on end, using an electric ball machine to perfect …