“I Don’t WANT To Help Anybody Today!”
Sometimes it feels like we as human beings on this planet cannot agree on ANYTHING, but if there’s one thing that we CAN agree on with utter and absolute certainty, …
More Gifts From The Wise
This time of year, it’s no big news that gifts and giving are top of mind with many of us. That’s why a few years ago, I used this space …
A Thankful Reminder
Every year around this time, I try to take a few moments to reflect on being thankful. Most of us do, of course—but my focus is on giving thanks and …
Relighting the Fire
In our last couple of installments, we’ve been talking about one of the most underrated threats to organizational productivity in American business today: employee burnout. We’ve discussed its causes, how …
When the Flame Flickers
Last time, we took a few minutes to talk about burnout, and the significant impact it’s having on our corporate culture. As we discussed, the prevalence of new tools and …
Keep The Fire Burning
This past summer, we took a couple of occasions to address the need for business professionals to take an occasional break—a vacation from work, even a brief one—and gave you …
Back to School Again
It happens every year around this time. The days get just a little bit shorter, the breezes just a little bit cooler, and the leaves on the trees start showing …
Welcome Back!
A couple of weeks ago, we posted a few words about the importance of summer vacation, but left out one of the main reasons that managers sometimes avoid taking one: …
Rethinking The Customer Experience
If you’re a modern professional “of a certain age” (ahem), you’ll remember a time when waiting for the cable guy was an all-day commitment. Remember? They’d be there “sometime between …
Make Training a Treat
Root canal. Tax audit. Lost wallet. Those all rank among the most dreaded two-word phrases in the English language. But to that list I’ll add a fourth: Mandatory training. (Be …