And Now, a Few Words of Gratitude
One of the most important parts of the sales process that I’ve tried to hammer home again and again is the importance of showing gratitude. Well, I always try to …
Toss, Catch, and Pitch
You know, when it comes down to it, basic communication is a lot like playing a game of catch. You toss information, thoughts, ideas, and hope your intended target catches …
Beating the Coulda-Shoulda-Woulda Blues
Today, we’re going to talk about opportunities. Specifically, missed ones. Blown chances, dropped balls, easy misses. Chokes, miscues, and yes, even the occasional and dreaded “Epic Fail.” We’ve all had …
Don’t Forget the Phone
Have you talked to anyone under the age of 21 on a telephone lately? Well, first of all….you probably haven’t. And it may not be for lack of trying—those who …
Manage the People, Not Just the Process
Have you looked at your company’s org chart lately? Unless you’re getting ready for a hiring push or a reorganization, most likely you haven’t. But you might want to dust …
One Bad Apple
Does, as the old saying goes, one bad apple REALLY spoil a whole bag? Well, you’d have to ask someone at Trader Joe’s, but chances are they won’t try to …
Have the Courage to Do It Wrong
You’ve probably heard of “analysis paralysis.” But if you haven’t, it’s a description of that phenomenon that occurs when you’re needing to take action on some sort of activity, but …
NOTHING LASTS FOREVER….AND NOBODY DOES, EITHER
Everyone reacts differently to change. Some people thrive on it, while others are utterly terrified by it. But whichever way you lean, one thing is for certain: the best way …
Working IN… or ON?
“Working hard, or hardly working?” Who hasn’t groaned when a coworker greets you with that dusty old joke? Well, I’ve got a fresh take on that line: “Working IN…or working …
Sell-A-Brate the New Year!
Happy 2019! By now, you should finally have those holiday decorations tucked away for next year, and your New Year’s party favors all swept up and stowed…right? After all, we’re …