You’re never starting from scratch
This month, we’re celebrating our founder’s birthday, and she loves a good cupcake. Have you ever tried baking cupcakes from scratch? Seems kind of daunting. But you’ve likely used boxed …
This month, we’re celebrating our founder’s birthday, and she loves a good cupcake. Have you ever tried baking cupcakes from scratch? Seems kind of daunting. But you’ve likely used boxed …
Known for its friendly customer service, specialty products, and affordable prices, this California-based grocery chain has a cult-like following. Can you picture their Hawaiian shirts? Yeah, we’re talking about Trader …
While February is the shortest month, it’s also the sweetest! Say what you will about Valentine’s Day, but we’ll take all the roses, candy, and extra love. But we have …
At Orange Leaf Consulting, fall is our absolute favorite time of the year (you know, orange leaf and all…). We’re ready to pop in a spooky movie and cuddle up …
You know what back to school means… school zones are here again. Better add an extra 15 minutes to your commute and don’t get caught in that student pickup line …
As the summer season winds down and we’re bombarded by back-to-school ads, we’re giving you an A for being Awesome! Maybe you completed (or just signed up for) an online …
Summer is the time of year when the days are longer. We spend more time outside and take family vacations. We also ponder the days when we were able to …
With the introduction of new tools like answering machines, recorded messages, faxed memos, and, eventually, email, the same cry went up from the same folks: “Depersonalization! I don’t want to talk to a machine, and neither do my customers!”
You know, when it comes down to it, basic communication is a lot like playing a game of catch. You toss information, thoughts, ideas, and hope your intended target catches …
Today, we’re going to talk about opportunities. Specifically, missed ones. Blown chances, dropped balls, easy misses. Chokes, miscues, and yes, even the occasional and dreaded “Epic Fail.” We’ve all had …