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Everyone knows that return on investment is a fundamental metric for any type of business activity. In sales, it is especially critical—finally signing that major deal after months of haggling …

Sales and Marketing. In most companies, you can’t discuss the fundamentals of successful business operation without them. And in most organizations, we find that they are often mistaken for one …

It’s the little things that count…little things mean a lot…tiny acorns, giant oaks. You know all the clichés, but they’re all inarguable, and firmly rooted in nature: from small things, …

A few weeks ago, I threw out a couple of my favorite business questions, as a little food for thought: “Leadership and management: what’s the difference, and why does it …

It’s one of the most common questions discussed and debated in virtually any aspect of life that involves someone being in charge: What’s the difference between management and leadership….and why …

Much of the work I do in the course of my coaching is…well, coaching the coaches. Many business professionals assigned with the tasks of managing others and maximizing their productivity …

One of the biggest coaching issues that I run into with many of my clients is one of “balance.” They’re tired, feeling burned out, or unable to focus, simply bouncing …

We’ve all heard a “shaggy dog” story—you know, those long-winded tales that seem to go on forever, slowly wasting more and more of our precious time, leading us down one …

In the recruiting and hiring process over the years, there have been many changes, but there’s typically been one constant: that filling a position is dependent upon an applicant being …

Back in the 1970s, the 7-Up soft drink company began marketing their product as “The Un-Cola.” It was their way of differentiating their clear and color-less beverage from the caramel-colored …