Summer School
Summer is the time of year when the days are longer. We spend more time outside and take family vacations. We also ponder the days when we were able to …
NOTHING (IM)PERSONAL
With the introduction of new tools like answering machines, recorded messages, faxed memos, and, eventually, email, the same cry went up from the same folks: “Depersonalization! I don’t want to talk to a machine, and neither do my customers!”
Toss, Catch, and Pitch
You know, when it comes down to it, basic communication is a lot like playing a game of catch. You toss information, thoughts, ideas, and hope your intended target catches …
Beating the Coulda-Shoulda-Woulda Blues
Today, we’re going to talk about opportunities. Specifically, missed ones. Blown chances, dropped balls, easy misses. Chokes, miscues, and yes, even the occasional and dreaded “Epic Fail.” We’ve all had …
The 12 Days of Sales Tips
“It’s the most wonderful time of the year!” Yup, that song, as usual, has been popping up everywhere and anywhere, creating the soundtrack for our last-minute sprints to the mall, …
How’s Your Serve?
There once was an aspiring tennis player who was determined to win his local championship. He practiced every day, for hours on end, using an electric ball machine to perfect …
Passing The Baton
If you’re in sales, you know the all-important role of the “hand-off”: that point in the process at which the sale you’ve successfully made gets passed on to the other …
Why Everyone’s In Sales—Whether They Know It Or Not
With school starting up for fall, I was reminded of an experience a colleague of mine recently shared about applying for a position at a small college. It was a …
Three Sales Tips for Slow Days
So it’s a slow day. In sales, a slow day can seem like death, because no one likes to be rejected. Salespeople are no exception. Rejection stings, and it is …
Referrals Rock! Are You Leveraging Referrals to Grow?
Your current clients are your biggest fans…are you asking for referrals on a consistent basis? If not, it’s time to get busy! The advantages of working by referral are obvious, …