Make Training a Treat
Root canal. Tax audit. Lost wallet. Those all rank among the most dreaded two-word phrases in the English language. But to that list I’ll add a fourth: Mandatory training. (Be …
One Life Left
Well, it’s July, which means it’s time for the one memo I send each year that I hope you’re NOT reading in the office—because that’s our topic: not being in …
Effective Mentoring: More Than a Cup of Coffee
Ever find yourself in the role of a mentor? Whether it’s by accident or design, many of us frequently do. Whether you’re in a supervisory role or providing guidance for …
Above and Beyond, Part 2: Making it Happen!
In our last installment, we discussed the idea of going above and beyond in the workplace—why some folks do, why most folks don’t, and the benefits for all parties involved …
Above and Beyond!
Today, let’s start out with a riddle: what are two words in business that can mean the exact opposite of what they mean? Answer: good enough. Because we all know …
Thanks for Coming to Work!
Frequently when we discuss the importance of positive feedback and praise for employees, at least one seasoned supervisor will shoot back, “why do we need to thank them for doing …
It Happens Every Spring
Well, we’re a few days into the spring season, so it’s a good time to discuss an annual tradition near and dear to the hearts of all of us (and …
It’s Not Easy Being Green
Happy St. Patty’s Day! I hope you find yourself surrounded by lots of green….in the business world, never a bad thing. But let’s talk for a minute about a different …
A Valentine for Your Staff
Happy Valentine’s Day! What better day to talk about love? But…maybe not the kind of love you’re thinking of. I mean, yes, by all means make sure you do something …
Taking the Offensive
In honor of Super Bowl week, I am boldly going to make a prediction about the outcome of the big game: the winner will be the team that spends the …