Cindy is a reality based consultant that is able to get a salesperson to understand the fundamentals of what they have to do. She gets them past the hurdles and focused on problem solving and the tasks at hand. She has a PhD but doesn’t get wrapped up in theory. She’s practical and uses practical training pieces.
I think Cindy represents 21st century thought, technology, and methodology. She understands that we communicate differently than we did even five years ago.
My team member is a superstar; he has that drive and wants to train, train, train. But that drive can get blunted without good mentoring. I give Cindy that credit, for keeping him sharp over the years.