PERK Up Your Employees
There is a direct correlation between customer satisfaction and employee engagement. For those who study it in the field, there is a growing body of evidence to support the fact …
Beyond Your Comfort Zone
Meet Bob. Bob is an amalgamation of clients I’ve coached over the years. Any resemblance to ONE real person is merely coincidental…especially if I’ve coached YOU and you think this …
Ask for the Business
Have you ever noticed at a fast food restaurant, they ask “Would you like fries with that?” or “would you like the meal deal?” And at sit-down restaurants, only the …
What Makes You Different?
One of the biggest challenges that our customers face today is differentiating themselves from their competitors in the eyes of their clients and prospects Do you face this challenge? Often …
Preparation, Prospecting, Production
Many sales people confuse “preparation” with “prospecting”. They are very different activities. True prospecting involves making phone calls, sending emails and setting and conducting appointments. However, in order to have …
Do the Math
Have you ever wondered why some people say that “sales” is a numbers game? Do you know how many prospecting calls you need to make to land a deal? Do …