REASONABLE RISK OR APRIL FOOLISHNESS?
With another April Fools Day once again in our rearview mirror, the topic of “foolish business decisions” came to mind. It struck me that the line between calculated risk and …
A Different Kind of March Madness
Like a multitude of other cherished annual traditions, the annual men’s and women’s college basketball tournaments staged collectively under the banner of “March Madness” have undergone some changes in the …
STANDING UP TO WORKPLACE BULLIES
If you’re like many of us, you’ve had run-ins with bullies in your life. For most, these encounters come during childhood, when young human beings are trying to figure out …
Your First One Hundred Days
Throughout history, elected leaders have assumed their office with a plan—or at least a few goals—relating to what they hope to accomplish over their first one hundred days. There’s nothing …
KEEPING IT REAL: The Human Factor and Digital Sales
Over the past couple of months, we’ve used this space to discuss the ins and outs of strategic planning in the digital age. We’ve talked about optimizing your readiness for success …
STRATEGIC PLANNING FOR THE PANDEMIC ERA: RUNNING THE NUMBERS
Last month, we talked about the challenges presented by the unprecedented events of 2020, particularly in regard to strategic planning, goal-setting, and business growth—and the resistance to doing any of …
STRATEGIC PLANNING FOR THE PANDEMIC ERA—AND BEYOND
By now, everyone knows the watchwords for 2020: “new normal,” “virtual world,” “in these challenging times,” etc. So I don’t think I need to set the stage anymore. Suffice it …
COVID FATIGUE: THE STRUGGLE IS REAL
At one time or another in our lives, we’ve probably all wondered things like….”what would my life be like if I didn’t have to get up and shave, get dressed, …
MAKE DIVERSITY PART OF YOUR ORGANIZATIONAL “FIT”
Anyone who’s ever spent any time involved in the recruiting and hiring function of a company knows the basics of finding the best candidate: education, experience, skills, and good references. …
NOTHING (IM)PERSONAL
With the introduction of new tools like answering machines, recorded messages, faxed memos, and, eventually, email, the same cry went up from the same folks: “Depersonalization! I don’t want to talk to a machine, and neither do my customers!”